Monday 2 April 2012

Filling the vacuum

UPS has spent €5.16bn acquiring TNT Express in Europe. It’s the deal everyone is talking about and it raises some interesting questions. Perhaps the most obvious of which is: does this mean the market is now all but closed?

From where I sit, the answer has to be ‘no’ – at least not yet.

Yes, the amalgamation of these two giants will re-draw the landscape of the global logistics market - FedEx and DHL will certainly be thinking hard about what happens next. All the other large players will be busily contemplating what they need to do to stay competitive too. 

In the meantime, the debate about market consolidation rages on.

And while the leviathans of the industry dominate, they don’t actually define the entire market.  Between them, on the one hand, and the very small, local owner-operators on the other, there are acres of space. 

This is space that remains highly fragmented; it’s populated by a mix of different operators of different sizes each with different capabilities. Some operators have sectoral or regional specialisations, while others adopt a more generalist or completely ad-hoc approach. This is very much where the same day slice of the market is in the UK.

Arguably, this is also the space where the really interesting changes are likely to occur. They’re happening already and, in my view, they will continue apace. 

In the last year alone, CitySprint has made five acquisitions – two of which were quite substantial. It’s a strategy that enables us to build scale, extend our geographic reach and continually enhance the service we offer to our customers. 

This type of activity will set the industry up for growth and expansion in the future. The same day market will increasingly be about a few recognised brands with clearly differentiated offers – in our case that means excellent service, flexibility and innovation. 

Then it will be about filling that vacuum of opportunity. We can do this because we can be dynamic. 

For the large, headline-grabbing operators this may be less easy to achieve but that won’t stop the steady march forward of greater consolidation at the top end of the market.